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Frozen Fulfillment

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Order Processing FAQ


How do I transmit my orders to you?

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You will have a variety of ways to submit your orders to us:

  • using our Client Portal, by inputing orders directly in our systeml using any web browser or by uploading a text file,
  • by integrating your shopping cart directly into our fulfillment system - our platform can interface readily with all major shopping cart and we can quickly develop a bridge if your cart is not already supported,
  • by e-mailing or Faxing orders to us.
We can create a custom solution for you, based on your specific needs. View the Order Processing page for more information.

Is your system compatible with my existing website, ERP system or sales channel?

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Our Processing platform is able to interface directly with numerous shopping cart. You can find a list of compatible applications on our Order Processing page.

I'd like my buyers to know the status of their orders. Can you do that?

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Your customers will receive order status updates via e-mail according to your specifications. They will be provoded with a link allowing them to track their package at any time.



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