Do you have a 100% satisfaction guarantee? Who takes responsibility if something goes wrong?
In the very unlikely event that we make an error, such as shipping the wrong SKU, we will retrieve your
merchandise at our expense, express ship replacement merchandise at our
expense, and compensate you for lost or missing merchandise. UPS shipments have an automatic $100 damage or loss insurance
coverage built into their standard rates, and you can request
additional transit insurance in your ship
instructions to us. Like UPS, FedEx, DHL and USPS, we are not liable for loss
of business or for incidental or consequential damages.
