Third Party Logistics for Mixed Temperature Fulfillment
In this day and age, Automation and Data Analysis are the key to ecommerce success, and eGourmet has customizable expertise in both.
Analyze and Automate Your Fulfillment:
Order Management System
Our OMS can be tailored to your needs with custom rules we have developed over the last 20 years and continue to innovate.
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Auto Upgrade Orders
Orders can be set to automatically upgrade carrier shipping method based on time in transit, zip code, state, or product(s) in the order(s).
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Auto Hold Orders
Orders can be instantly held by zip code or state based on weather events or other localized disruptive incidents.
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Auto Release Orders
Orders can be released automatically based on desired ship date, desired delivery date, or first available ship date.
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Auto Add Extra Refrigerant
Extra refrigerant (dry ice or gel packs) can be added to orders based on SKU, zip code or state.
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Auto Split Orders
Orders can be split based on inventory availability at each warehouse.
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Auto Re-route Orders
Orders can be automatically routed to a specific warehouse based on SKU, zip code, state, or re-routed to a difference warehouse in the event of back orders.
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Auto Substitute Items
Each SKU can be set up with up to 5 automatic substitutions.
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Automated Reporting
Receive automatic email reports as often as you need, including reports listing orders affected by back orders, substitutions and errors.
Warehouse Management System
Our WMS/OMS is the product of years of development, customizations and optimizations:
Inventory Optimization
- Item scanning for 100% accuracy
- Automated lot code tracking for guaranteed FEFO
- Scan collection capabilities for 100% traceability per order
Order Processing Optimization
- Rule based routing and order releases
- Integrations available for all the national, regional and local carriers
- Long list of order processing rules to suit your needs
RF Scanning
To improve accuracy, efficiency and traceability, we support scanning technologies throughout our processes. The teams use mobile devices specifically designed for sub-zero temperatures. With these devices, we are able to operate paper-free in the freezer and cooler and maintain the integrity of the cold chain at all times.
Delivery Experience Management
To offer your customers the best service possible, a Delivery Experience Management software is included in your base price. This software allows you to view the shipment status of all of your shipments at once, including exceptions and delays. The software can also send branded email and text updates to your customers.
Integrations and EDI Capabilities
Automation of order import is key to success. We offer over 150+ direct API ecommerce integrations and 30+ EDI retail partners. If you have another fulfillment partner, we can parse which orders we import based on state, product or shipping methods.
Providers customize excuses.
Partners customize orders.
Unpacking optimism and optimization.
